When considering an American WeatherStar roof restoration system, it’s important to understand who is installing it—and the role of the contractor in that process.
Independent but Trusted
An American WeatherStar Approved Contractor is an independent roofing business, not an employee, agent, or representative of American WeatherStar. While we work closely with our contractor network, each contractor operates under their own business entity and is responsible for their own labor and operations.
This distinction is especially important in the commercial roofing industry, where liability, licensing, and workmanship must be clearly understood by everyone involved in the project.
What Does It Take to Become Approved?
To become approved by American WeatherStar, a contractor must go through a basic qualification process that includes:
- A credit application
- Trade and job references
- Proof of licensing and insurance
This helps us ensure that we’re working with credible, professional businesses that are capable of delivering quality results.
Warranties Require an Approved Contractor—But Not Every Job Qualifies
Only jobs installed by an Approved Contractor are eligible for a StarGard™ Warranty. However, not every installation is automatically approved. Each job must go through a warranty review and approval process, which considers multiple factors including:
- Roof condition and substrate
- Proper application of the system
- Project scope and compliance with specifications
In some cases, certain variables—such as extensive damage or an incompatible surface—may disqualify a project from receiving a warranty.
Protect Yourself: Ask the Right Questions
Before your project begins, we strongly recommend that you:
Verify that your contractor is currently approved with American WeatherStar
Request a sample of the warranty being offered for your system
This not only protects your investment but also ensures full transparency before work begins.
Choose Your Contractor Wisely
While we strive to work with professional, ethical contractors, we encourage building owners to do their own research—regardless of who manufactures the roofing system being installed.
Here are key recommendations from the National Roofing Contractors Association (NRCA) to help you choose the right contractor:
What to Look for in a Professional Roofing Contractor:
A Permanent Place of Business
A physical address, phone number, tax ID, and business license (where required).
Financial Stability
Confidence that the contractor will still be around should issues arise later.
Proof of Insurance
Including general liability and workers’ compensation.
References
Ask for and check past projects to verify workmanship and customer satisfaction.
Warranties
Both on materials and workmanship.
A List of Completed Projects
Including project names, owners, contract amounts, and completion dates.
Final Thought
At American WeatherStar, we do everything we can to build a network of great contractors—and even better people. We’re proud of the professionals who represent our systems in the field, but ultimately, we want you to feel confident in who’s working on your roof.
If you have questions about a contractor or want to verify their status, contact us here and we’ll be happy to help.
